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When we were originally given carte blanche to choose a blog
topic this week, I was going to write about Paula Deen. It was a ‘textbook’ example of what not to do
after you find yourself caught in a PR nightmare. The day I was going to write the blog topic, I
was attending a farewell luncheon for a colleague and his wife was there with
their beautiful three month old daughter.
I was sitting beside another colleague – early thirties, single father
of two school age boys, wearing a horrible shirt (bless him, but this will be
important later) and he said something rather strange to me, “That stroller is like
the Cadillac of strollers.” I look over and see it’s a Quinny have an ‘ah-ha’ moment and knew I had to change my topic.
When we had discussed the Quinny stroller in class it was
being positioned as a fashion accessory, which brings me to the bad shirt
comment. My colleague is not a
fashion-conscious consumer and the horrendous shirt (which he told me was very
expensive, sadly) was not one of his only wardrobe choices that lead me to that
conclusion. He didn’t have children that
were of stroller age when Quinny first made its 2007 debut in America, and he
had told me prior he had no desire to have children if he
were to remarry. I was fascinated about
what Quinny did to achieve the support of someone with no prior (or potentially
future) experience with the product/brand.
The Quinny is a completely fold-able and customisable
stroller for the active urban parent. The original target audience was parents living in densely populated cities, but has exploded in the North American market living mostly in suburbia.
It has morphed into a consumer-propelled status symbol which equates
cost ($300-$600) to strength of love and care.
“Become the ultimate parent with a Quinny stroller”, drives
that very point home. But my colleague likely
didn’t think that our departing friend was a better parent because of the
stroller, or that he had impeccable fashion sense. He thought our colleague had a lot of disposable income. Hmmm...
Much of North America equates personal value and perceived
success through objects (Why drive a Pinto if you have the means to drive a Porsche?), this is bad for humanity but great
for brands that have a high price point. How do we tie this back to the fashion symbol positioning? There are few brands that can 'get away' with overtly using status as a selling point, Quinny is no exception. Targeting a perceived elite segment of society under the guise of fashion Quinny was able to exploit the materialistic North American culture.
It’s fascinating how brands subtly shift perceptions by changing their message in different markets and then consumers perpetuate those ideas as their own—this is the epitome of PR.
Really enjoyed this post!
ReplyDeleteThank you, Kennis, I am very happy to hear it. So glad we had the opportunity to meet and hope we get to see each other again soon!
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